Wheelchair Agent - GPS Certification
Safe and professional passenger handling from curb to gate
Step-by-step guidance for TSA navigation with passengers
Proper wheelchair inspection and safety checks
Clear procedures for aisle chair transfers and coordination
Best practices for communicating with passengers respectfully
Real-world scenarios for airport movement and crowd navigation
Understanding airport rules, restricted areas, and compliance
How to respond to and report incidents, safety risks, and issues
Reinforcing passenger dignity, safety, and comfort at all times